In the downstream industry, upgrading the Bottom of Barrel has been without doubt central to achieving high levels of productivity and maintaining competitiveness - a key component to every modern refinery complex. In today's downstream industry, we are faced with new challenges and opportunities, with changing markets and a drive towards greater sustainability and decarbonisation. Refiners will continue to look to convert low value residues and increase conversion to curb low-value fuel oil production. Key objectives remain: increasing conversion, improving products, further integration with petrochemicals, reducing emissions and increasing margins.